Privacy Policy

Privacy Policy for Swatchies

General Information

Protecting your personal data is very important to us. This Privacy Policy explains how we collect, process, store, and use personal data on our website, as well as your rights regarding your data.

We comply with the applicable data protection laws of Switzerland.

Responsible Party

Responsible for data processing on this website:
Swatchies

Collection and Processing of Personal Data

We only collect and process personal data when legally permitted or when you consent to the processing.

3.1. When visiting our website, the following data may be automatically collected:

IP address
Date and time of access
Browser and operating system used
Referrer URL (previously visited page)

3.2. When placing an order in our online shop, we collect:

First and last name
Billing and shipping address
Email address
Phone number (optional)
Payment information

3.3. When contacting us, we collect:

Name
Email address
Phone number (optional)
Content of the message

Purpose of Data Processing

We process your data for the following purposes:

To process your order
To respond to inquiries
To optimize and improve our website
To fulfill legal obligations

Sharing of Your Data

5.1. Necessary Sharing

Your personal data is only shared when necessary to fulfill the contract, for example:

with shipping service providers
with payment service providers
with technical service partners

5.2. No Sharing for Advertising Purposes

We do not share your data with third parties for advertising purposes.

Payment Processing

For payment processing, we use external service providers (e.g. PayPal, TWINT, credit card providers).

The payment information you enter is transmitted directly to the respective payment provider and is not stored by us.

Please also refer to the privacy policies of the respective payment providers.

Your Rights

You have the following rights regarding your personal data:

7.1. Right of Access

You have the right to know which data we have stored about you.

7.2. Right to Rectification

You may request correction of inaccurate or incomplete data.

7.3. Right to Deletion

You may request deletion of your data unless legal retention obligations apply.

7.4. Right to Object

You may object to the processing of your personal data.

Data Security

We use technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

Please note that data transmission over the internet (e.g. via email) may involve security risks.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to comply with legal requirements or changes to our services.

The current version published on our website always applies.

Contact

For questions or concerns regarding data processing:

support@swatchies.ch